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SUGGESTIONS FOR SUCCESSFUL
DOWNLOADING
While we routinely check the files on our servers to
ensure our files are intact and all links are working properly, we
wanted to provide some additional information to help you download
your files successfully.
ONE AT A TIME Due to the size and quantity of files
included in these products, please download files one at a time.
Many of these MP3s are 60 to 80 MB in size, so if you're attempting
to download multiple files at once, it may compromise your
bandwidth and render your download incomplete.
CHANGE YOUR BROWSER If you are unable to download your
files in your current browser, please use a different browser
instead. For example, if you have repeated difficulties with
Safari, please try another browser like Google Chrome, Internet
Explorer, or another browser of your choosing.
CHECK FILE SIZE Once you've downloaded your audio
files, please double check their size to make sure they match
what's listed on your download links page. If you notice that the
file you've copied is only 300 kilobytes on your computer when it
is listed as 40Megabytes on your download order, this indicates
that your file has not downloaded properly.
TRYING AGAIN If you've tried all of the above
suggestions and still encounter trouble downloading your files,
please check your internet connection to make sure it's secure and
try your download again at another time. There are many factors
that could interrupt your internet connection and render your
download incomplete, so we urge you to take every precaution,
including trying the above suggestions again, to ensure that your
files are delivered properly.
MAKE A BACKUP As an added precaution against untimely
loss of files or computer failure, please be sure to make a backup
copy of your download to a removable device.
TERMS OF USE
To prevent download instructions from landing in your
spam or junk folders, be sure to addcustomerservice@ohotto.com
to your address book once your order is complete. Within 10 minutes
of submitting your order you will receive an email including
download instructions and a link to your product.
Links will expire 72 hours after purchase and you will be
allowed only 3 attempts to download this material within that time.
All downloads must be completed before the time limit expires, as
no extensions will be offered beyond
expiration.
There are no refunds on any digital downloads, and it
is the sole responsibility of the customer to make sure all
purchased files are downloaded successfully, as neither Robert
Ohotto nor Ohotto.com or any of its affiliates are responsible for
end-user technical difficulties, equipment malfunctions or failings
which might prevent successful retrieval of this
material.
Customer will receive a total of 3 emails after
purchasing downloads. The first email will confirm purchase and
will include a reminder of the deadline for downloading these
files. The second email will contain an MP3 link and an additional
reminder to download these files to your computer within the
72-hour/3-day deadline. The third and final email will confirm
download delivery. Purchaser must contact customerservice@ohotto.com
within this deadline to address any download retrieval
issues.
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Radio Show - August 5 2010
Shadow Dancing - Meeting Your Shadow on the Dancefloor of Relationships!
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$5.00
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Radio Show - July 29 2010
Cultivating Vulnerability as an Act of Intimacy, Aired July 29 2010
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$5.00
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